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Get in touch

Questions about your account, a bug, a report about something published on Orbit Novels, or an idea — email us directly.

Emailfondoeus@gmail.com

Write in English or Thai. Please put the topic in the subject line (for example "Bug: chapter page").

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  • Forgot your password? Use Forgot password — it works if your account has an email address.
  • How ratings, rankings, views and notifications work: see the FAQ.
  • How to publish, edit or delete a novel or chapter: see the guide and How to publish.
  • Want a novel that isn't on the site? Request it so other readers can vote for it.

What to include

Pick your topic below — including these details in your first email saves a round of questions.

Account help

Can't sign in, forgot your password without an email on the account, want to change the email, or want your account deleted.

  • Your username
  • What you were trying to do and what happened

Something is broken

A page won't load, a button does nothing, text overlaps, or a chapter looks wrong.

  • The link to the page
  • What you expected and what happened
  • Your device and browser (e.g. iPhone, Safari)
  • A screenshot if you can

Reporting content

A novel, chapter or comment that breaks the Terms of Service. The quickest way is the Report button on the page itself (sign-in needed); email works too.

  • The link to the novel, chapter or comment
  • Which rule it breaks and why

Copyright

Your work was published here without your permission.

  • Follow the steps on the content policy & DMCA page
  • Links to the pages and proof that the work is yours

Ideas & feedback

A feature you'd like, something that could be easier, or a genre you want to see more of.

  • What you'd like and how you would use it

Partnerships

Writers' groups, communities and other sites that want to work together.

  • Who you are and a link to your site or community
  • What you have in mind

Privacy of your message

We only use what you send to answer you and fix the problem you reported. Never send your password — we will never ask for it. See the Privacy Policy for how data is handled.